Delivery Information
We deliver freshly prepared catering throughout North West London, Central London, Hertfordshire and selected Greater London areas. Please check the delivery information below before placing your order.
Delivery fees are automatically calculated at checkout based on your delivery postcode.
Local Delivery (£18)
Delivery above 12 miles (£35)
Extended Delivery (£55)
Select your preferred delivery window during checkout.
We travel up to 3 hours for styled setups, corporate catering, PR mailers, weddings, and larger catering events. Please contact us to see if we reach your area.
We recommend placing your order as early as possible to secure your preferred delivery date and time.
Large catering orders, weekends, corporate events, baby showers, bridal showers, and seasonal occasions can become fully booked well in advance.
Need something last minute? Please contact us before placing your order and we'll do our best to accommodate your request, subject to availability.
Please ensure someone is available to receive your order during your selected delivery window. As all of our food is freshly prepared and perishable, we recommend refrigerating items promptly where appropriate. Unless agreed in advance, we are unable to leave orders unattended.
Please note that for all Zone 1 deliveries, and for deliveries to flats, apartment buildings and office buildings, our courier will deliver to the main entrance of the building only.
If there is no legal parking directly outside, the courier will wait at the nearest safe loading bay or legal stopping point. In these cases, someone must come down to collect the order from the courier.
To avoid delays, please ensure you provide the correct building name, entrance details, contact number and any access information when placing your order.
Parking Charges
If paid parking is required to complete your delivery, any parking costs incurred by the courier will be charged to the customer.
Missed Deliveries
If no one is available to receive your order and no safe place has been agreed in advance, our courier will wait for up to 10 minutes after arrival (within your booked delivery window). After this time, the courier will continue with their scheduled route.
If you need to make changes to your order, please contact us as soon as possible. We'll always do our best to accommodate amendments; however, once your order has entered preparation or has been scheduled for delivery, changes may no longer be possible.
We always aim to deliver within your selected delivery window. Occasionally, delays may occur due to traffic, road closures, adverse weather, venue access restrictions, or other unforeseen circumstances. If your delivery is unexpectedly delayed, our team will contact you as soon as possible with an update.
Need Help?
If you're unsure whether we deliver to your postcode, require a bespoke delivery quote, or have any questions before placing your order, please don't hesitate to contact us. We're here to help make your catering experience seamless.
Frequently Asked Questions
Everything you need to know about our delivery service
Your delivery charge is automatically calculated at checkout based on the delivery postcode you enter. If you don't see your postcode listed, please contact us and we'll do our best to help.
Yes. During checkout, you'll be able to select your preferred delivery window, subject to availability.
Our standard delivery windows are:
- Morning: 9:00am – 12:00pm
- Afternoon: 12:00pm – 3:00pm
- Evening: 3:00pm – 6:00pm
For even greater flexibility, you can upgrade to a guaranteed 2-hour delivery window between 6:00am and 6:00pm for an additional £30.
At this time we don't offer collection.
Please ensure someone is available to receive your order during your selected delivery window.
Unless agreed in advance, we are unable to leave orders unattended due to the fresh and perishable nature of our food.
If nobody is available to accept the delivery, our courier will wait for up to 10 minutes before continuing with their route. Where possible, a re-delivery can be arranged, but an additional delivery charge will apply.
Yes. We regularly deliver to offices, event venues, hotels, schools and other commercial locations.
Please note that for all Zone 1 deliveries, and for deliveries to flats, apartment buildings and office buildings, our courier will deliver to the main entrance of the building only.
If there is no legal parking directly outside, the courier will wait at the nearest safe loading bay or legal stopping point. In these cases, someone must come down to collect the order from the courier.
To avoid delays, please ensure you provide the correct building name, entrance details, contact number and any access information when placing your order.
Please contact us directly to discuss deliveries outside our standard areas. We may be able to accommodate special requests with advance notice.
We recommend placing your order as early as possible to secure your preferred delivery date and time.
Large catering orders, weekends, corporate events and seasonal occasions often become fully booked well in advance.
If you require a last-minute order, please contact us and we'll do our best to accommodate your request, subject to availability.
Yes, we offer weekend deliveries. Available time slots may vary, so please check at checkout for your preferred delivery date.
Please contact us as soon as possible if you need to change your delivery address. We'll do our best to accommodate changes.